Choose your preferred channel
Pick whichever way is easiest for you. WhatsApp and Telegram get the fastest response — usually under 5 minutes. Email is best for detailed issues that need attachments or longer explanations.
Email contacts by topic
Sending us a detailed message? Use the right address so it reaches the right team faster:
| Topic | |
|---|---|
| General support | support@my-member-portal.com |
| Billing & payments | billing@my-member-portal.com |
| Privacy & data requests | privacy@my-member-portal.com |
| Legal & terms | legal@my-member-portal.com |
| Unsubscribe | unsubscribe@my-member-portal.com |
| Report abuse or spam | abuse@my-member-portal.com |
Send us a message
Prefer to write? Fill out this form and we'll get back to you within 24 hours.
✓ Message received
Thanks for reaching out. We'll respond to your email within 24 hours. For faster help, message us on WhatsApp.
Frequently asked questions
How fast do you respond?
WhatsApp and Telegram messages are typically answered within 5 minutes, 24 hours a day. Email responses come within 24 hours, often much faster.
Can I cancel my subscription via this contact form?
Yes — but the fastest way is to message us on WhatsApp. We'll process your cancellation immediately.
How do I unsubscribe from emails?
Visit our unsubscribe page or click the unsubscribe link in any email we send you.
How do I delete my account and data?
Email privacy@my-member-portal.com with the subject "Account Deletion Request". We'll confirm and complete the deletion within 30 days, in accordance with our Privacy Policy.
Is my conversation private?
Yes. WhatsApp and Telegram messages are end-to-end encrypted by those platforms. Email is encrypted in transit. We never share your conversations with third parties.