Important: If you have an active paid subscription, you will continue to receive essential transactional emails (billing receipts, payment failures, account security alerts) as required by law. Marketing and promotional emails will stop immediately.
Option 1: Submit your email below
Enter the email address you want to unsubscribe and we'll process the request immediately.
✓ Request received
Your unsubscribe request has been submitted. You'll be removed from our promotional email list within 24 hours. If you continue receiving emails after that period, please contact us on WhatsApp.
Option 2: Message us directly (faster)
For instant action, message our support team — we'll process your request within minutes:
What happens after you unsubscribe?
- Immediately: Your email is added to our internal suppression list across all our sending systems.
- Within 24 hours: All marketing and promotional emails stop completely.
- Ongoing: Essential transactional emails (billing, payment failures, security) will continue if you have an active subscription, as legally required.
- To delete your account entirely: Email privacy@my-member-portal.com with the subject "Account Deletion Request" — see our Privacy Policy for full data deletion details.
Made a mistake?
If you unsubscribed by accident or want to re-subscribe later, just message us on WhatsApp and we'll add you back.